How can we help?
Last updated: October 2026
Questions, feedback, or something not working as expected? Get in touch and we'll get back to you.
Contact
Need help with Kesa, want to share feedback, or report a problem? Email hello@meetkesa.com.
If you're reporting a problem, it helps to include:
- The email address associated with your account
- Your iPhone model and iOS version
- A description of the problem
- A screenshot, if you have one
Subscriptions
How do I restore my purchase?
Go to Profile → Settings → Restore Purchase.
How do I cancel my subscription?
Go to iOS Settings → [your name] → Subscriptions → Kesa → Cancel. Deleting the app does not automatically cancel your subscription — you'll need to cancel it through Apple directly.
Account & data
How do I delete my account?
Go to Profile → Settings → Delete Your Account. Deleting your account permanently removes your cycle data, check-ins, period history, and health records. This cannot be undone.
A note on health
Kesa is designed for wellness and educational purposes. It does not provide medical advice, diagnosis, or treatment, and isn't a substitute for care from a qualified healthcare professional. If you're experiencing a medical emergency, please contact emergency services or a healthcare provider directly.